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Subject:  Re: Bogus car rental agency damage claim Date:  4/12/2013  5:00 PM
Author:  tconi Number:  306911 of 312240

It would seem that we are relying on the rental agency to be honest and not attempt to blame us for damage that occurs after the return. I've only been covering myself against claims for damage that occurred before I picked the car up.

twice i have had damage claimed -
Once I got a call a couple weeks later (ALamo) telling me there ws damage.
But ALamo has a policy that if the car is "signed off" by someone at their facility (and one retains that receipt) - then one is off the hook.
So that was handled quickly.

The next time, I had taken a walk around the car, and it looked ok.
I just threw my bag on the back seat, and never used the back compartment.
When I returned the car, the attendant scanned the tag and went directly to the hatchback, opened it up, pointed to some scratches and said You are responsible for this damage

He knew RIGHT where to go, and I did not leave that facility until I had it in writing that I would not be charged for damage to that vehicle.
I wonder how many people paid for that same damage?
That was Hertz.

peace & YMMV
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