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Fortune magazine has featured Griffin Hospital near New Haven, CT, as one of the “100 Best Companies to Work For” and other publications have listed it as a "Five Star Hospital."

160 bed, non-profit Griffin has become such a model for other institutions that it has a side business charging health-care executives from other hospitals thousands of dollars for “benchmarking” tours. It is a community family hospital (not a geriatric specialist). Although it says it has always paid slightly below-market wages, it has had a long waiting list of applicants to work there, even during nursing shortages.

Several years ago, Griffin acquired control of, and now runs, the Planetree Alliance, which is the "original" patient-centered hospital model. From the Griffin website:

".... if patients have access to information regarding their illness and hospitalization, they can become active participants in their own health..... allowing patients to read their own charts.....satellite resource centers located on each unit for those who wish to learn more.....

".... there are no “restricted zones.” The traditional nurse station is replaced with an open workplace that anyone can use - patients and families alike..... full kitchens, patient and family lounges are on each unit..... a music lounge where patients and their families can enjoy the talents of the various musicians who staff the daily Arts and Entertainment Program.

"The Planetree model also incorporates complementary therapies, such as therapeutic touch, meditation, massage, acupuncture and therapy dog visitation. Each week, dogs of all shapes and sizes come to Griffin to cheer patients and their families. These dogs are certified through a Therapy Dog Group.

"Griffin's aromatherapy program uses atomizers of fresh and calming essences as well as the smell of freshly baked goods on the patient floors from volunteers in our Volunteer Baking program.

"In 2000 a Healing Garden was designed by one of our physicians.....healing plants include lavender, Bee Balm, St. John's Wort and many more along with colorful day lillies and small shrubs.

"Our satellite resource centers are equipped with state-of-the-art computers boasting high-speed Internet connections so patients who are on our floors can stay connected to their families, jobs or friends."
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