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after I called him and let him know I would be introducing her to my contacts if he didn't find something significantly better and fast.

Good thing your client was working with you then. If his original quote was that bad to the home buyer, I'm surprised you even let your client go back to him for a better deal. Better to have introduced your client to your contacts for a second option. Hopefully this woman would then go back to her friend and say that referral wasn't so good.

There are checks and balances (and universal karma) invovled in everything.
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