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Although I am attempting not to reach premature conclusions, Bank One's response to the criminal activity of their own employee is so pathetic that if Bank One had branches in my area, I'd be inclined to organize picket lines and maybe a boycott.

I expect any day now to see a consumer-opinion web site created by some of the victims of this fraud scandal, and then see Bank One intervene with the web-site operator to shut it down - like NetBank and FirstUSA have done through heavy-handed legal threats against consumer protest web sites.

Worst of all: CEOs of companies like Bank One are gluttonously overpaid and do NOT practice the Harry Truman doctrine, "The Buck Stops Here". They don't accept responsibility for the actions of their organizations, it's always a "pass-the-buck" game of pushing responsibility for problems back down the chain of command, and using legalistic excuses to ultimately evade responsibility for their actions.
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