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As for snerge, I think this wasn't entirely Citibank's fault. If I had been snerge, I probably would have waited until I moved before opening a new account.

Well since I didn't know I was moving when I applied for the account does that then make it entirely Citibank's fault? :)

Also please note, my complaint isn't mainly about the fact that Citibank returned the check to me, my complaint is that I could call Citibank and speak to multiple costumer service reps (typing it out this time) and do things to my account without anyone ever noticing that my account was closed! Also that a Supervisor would be able to confirm to me that the check was issued to and mailed to my old address only to have the check mailed to my new address.

These things surely are Citibank's problem.

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