Skip to main content
This Board Has Moved

This board has been migrated to our new platform! Check out the new home page at discussion.fool.com or click below to go directly to the new Board on the new site.

Go to the New Site
Message Font: Serif | Sans-Serif
 
No. of Recommendations: 0
Bad News! My wife called EFS and went around and around with them. They claim since the loan was consolidated once that they are under no obligation to release the loan to Direct (and they will not). Worse yet, we never chose EFS as our lender. EFS bought the note from the bank that originally issued my wife the education loan.
My wife has asked them for a copy of our promissory note and the phone number for the Dept of Ed.
I guess our next move is to contact an atty., but I wonder if anyone out there has any other suggestions? Has anyone else been through this and prevailed?
Thanks Again!
Print the post  

Announcements

When Life Gives You Lemons
We all have had hardships and made poor decisions. The important thing is how we respond and grow. Read the story of a Fool who started from nothing, and looks to gain everything.
Contact Us
Contact Customer Service and other Fool departments here.
What was Your Dumbest Investment?
Share it with us -- and learn from others' stories of flubs.
Work for Fools?
Winner of the Washingtonian great places to work, and Glassdoor #1 Company to Work For 2015! Have access to all of TMF's online and email products for FREE, and be paid for your contributions to TMF! Click the link and start your Fool career.