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By the time Doug Short arrived at IBM I had been gone for 18 years. Besides, I was working in Venezuela and had almost no contact with the USA. There was a time I was mad as hell at IBM, specially when I got sued for lack of payment of some dictating equipment that I clearly told the IBM sales rep we did not want -- but my partner signed the order! :( I never bought any IBM equipment since then. I've been an Apple customer/re-seller/developer for over 30 years.

But the culture inside IBM when I was there was great. Ginni's story reminds me of it. One day my boss calls me to his office and asks me if I know the IBM 046 (the paper tape to punch card converter). I reply: "No." To which he says.

Boss: "There is a customer coming in tomorrow with an 046 problem. Help him out."

Me: "But I don't know the 046!"

Boss: "That's your problem."

I scramble to find a manual and someone who knows. The problem is solved. Fast forward about 25 years. I meet a fellow in Miami while negotiating a job contract. On hearing my name he asks me if by any chance I wasn't the fellow who solved their paper tape to card problem years earlier. ;)

Just get it done!

Denny Schlesinger
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