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Hoping you guys can shed some light on this. I am working with a contractor to have all new windows installed in my house. We have spend literally hours to outline all the details and get a price. I would like to have a deadline. There is no deadline stated in his contract. He will be ordering our windows from a window manufacturing facility and says that even though he can give us an approximate number of weeks it will take until they arrive, "there are no guarantees." I am in Florida and am hoping to get these installed before September.

So, the sales guy talked to the owner of the company and he would not agree to a deadline. I decided to flex and add 60 days onto his estimate. I thought that was fair. So, if he is telling me it takes 10-12 weeks for the windows to arrive, I am willing to add 60 days on top of that, for the windows to get here and for them to install them. (it will only take perhaps 2 days for them to install them...)

Right now, we are at a standoff, with the owner not wanting to give me ANY deadline.... I was willing to add 60 days onto the approximate time frame the sales guy is telling me.

I really don't want to throw in the towel, because it seems to me these guys know what they are doing and I would like to stick with them. I am just hoping you guys can suggest some way for me to phrase it or something to get them to agree to some deadline. Right now, they could take a year for these windows to arrive and I have no recourse. And for me to get my money back at some point, I would have to dispute my down payment with my Visa card. (which is OK with me, but I would like some date in writing.... which would make my disput with my credit car, more irom clad..) Geez. So frustrating! Maybe I just need to start all over with another company.... but I really would like to salvage this deal. Hoping you have some suggestions...

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