Skip to main content
No. of Recommendations: 0
MBPro Retina (late 2013) running High Sierra (yes, still).LOL


Only recent update was the newest update to Safari day before yesterday.

Turned on computer last night and all I got was an installation error log with about 100 statements all including the word "crash" on it. Plus the statement that "Mac OS installation couldn't be completed. The installation log may help you diagnose...click save log."

Panic/Panic - have never had that happen to me like that. A bonefide "crash" - tried to boot up at least 4 more times, same thing each time. This is what I did:

1. Went to utilities ran First Aid repair disk (my Hard Drive)....nothing changed when rebooting

2. Rebooted in "Safe Mode" - again rebooted no change. Same log (I did save the error log to my Hard Drive , it wouldn't allow me to save to "Root")

3. Held down "D", this showed that "power adapter not tested" so I removed the magnetic power cable, and plugged in the original power cable that came with the MBPro when I bought it. Again no joy.

4. Recieved notification that "Options for Apple Support available".....(Well, obviously I knew that, hmpf).

5. Called Apple Support -relayed to tech what I had experienced and what I did.....she laughed and said I had done everything she would have suggested I try and perhaps I should bring to Genius at Store...she mad appointment for next Wednesday (fully 6 days away) for me.

6. thanked her, hung up and tried one more time, rebooted on battery only....(had removed all peripherals before I even tried anything, before step one).

7. Would you believe it booted up showing no problems, and all seems ok. I re-plugged in my Time Machine backup, and made another backup just in case. I forgot to mention, Time Machine in my "toaster" had been acting very erratically for the past week. Seemed to be cycling on and one....preparing for backup over and over again. (may be related to above problem, IDK....)

1st thing this morning, rebooted machine, no apparent problems at the moment. All seems ok.

Questions:
1. Why the crash?
2. What caused it?
3. Did I really fix it, if so how?
4. Did it fix itself (more likely, but how and why)
5. Did I do everything I should have and will it happen again....if so, what should I do?

thanks for reading this overly long report....any suggestions, answers welcome.

thx,
Tuni (breathing deep sighs of relief)
Print the post Back To Top
No. of Recommendations: 1
Questions:
1. Why the crash?
Hungry gremlins
2. What caused it?
Gremlins
3. Did I really fix it, if so how?
Gremlins need AC power. When you took that away, they left.
4. Did it fix itself (more likely, but how and why)
No, you fixed it by driving away the gremlins
5. Did I do everything I should have and will it happen again....if so, what should I do?
Most likely, the gremlins have moved on to your neighbor's computer. I would suggest moving far, far away right now!

:-)

Beats me... Some parameter stored only under power adapter power and not under battery power? Something got corrupted during the installation and it took several reboots for the system to resolve it? Flaky hard drive? Fingers crossed that it doesn't rear its ugly head again!

-Anthony
Print the post Back To Top
No. of Recommendations: 0
My MacBookPro is mid 2014 running High Sierra. It works fine, why upgrade?

Your experience is what I dread! I have three bootable backups on flash drives.

Denny Schlesinger
Print the post Back To Top
No. of Recommendations: 0
Denny,
I wasn't trying to upgrade at all. Happy with High Sierra - just trying to turn the "dam" thing on. I have Time Machine backup and Super Duper from about 3 weeks ago.

But, this is the first time I've ever seen anything like this - as you can tell was in an utter panic....and fearful of future incidences.....

Wish I was smart enough to know why and what happened?

ugh
Print the post Back To Top
No. of Recommendations: 1
I wasn't trying to upgrade at all. Happy with High Sierra - just trying to turn the "dam" thing on.

I suppose if the machine won't turn on the backup isn't much help on "that" machine but you can boot up on another machine. That's where the "bootable" part of backup is so useful.


Wish I was smart enough to know why and what happened?

Experience helps but some bugs are just gremlins. I had a bug in 1962 that I never was able to track down. The worst ones are the intermittent ones. My first mainframe used vacuum tubes which had the bad habit of failing intermittently, as it heated up it would fail and after it cooled down it would start working again. This was so common that IBM technicians had a rubber mallet they were supposed to use to hit the failing component to break the filament of any failing vacuum tubes. Venezuelan technicians often forgot the mallet so then would give the computer a kick.

One customer called IBM to say the technician had gone mad, he was kicking the computer! "Not to worry, sir, it's standard procedure." LOL

Denny Schlesinger
Print the post Back To Top
No. of Recommendations: 0
Cleared while testing, is the occasional answer. Not very satisfying, but it can happen.

Occasionally when I reboot my Mac Pro, rare since I normally only Sleep it, it will come up wing the gray NOT symbol in the center of the screen. OK, force power down try again, and generally it comes up normally, maybe a bit slower as it is cleaning up after the forced power down, but from then on, it's back to normal, fails no other tests, but no clue, no error message, just something wasn't quite ready maybe?

Sometimes an overnight rest has cleared problem..

Magic...
Print the post Back To Top