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No. of Recommendations: 4
From an earlier post about Dell Financial:

Just got back from a week at the beach today, all nice and relaxed. Boot up the 'puter and check my bank account online. Got a phone call before leaving for vacation saying that I needed to pay X amount of money before the Autopay would work. After 15+ mins of trying to explain to the agent that per the agreement, any past due payments and minimum payment would be deducted, i gave up. Decided to screw it and mail in my payment of $153.00. As the screen came up, my fears were confirmed: I had now made 2 payments of 153.00, one online and one by check. The false information i've received from this company has been almost criminal, one day this story, the next another. Now this may just be isolated and Dell Financial might be the greatest thing since sliced bread, but when a financial institution does this kind of this, they need to be called on it. Problem is, i'm not sure how much i can really do or how much Dell really cares?!?! Because of this and their almost non-existent tech support, i've sworn off Dell and would advise others to do the same, unless you have a very very thick skin. I thought I did but I guess i was wrong. Dell's great at selling computers but that's about it.

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