No. of Recommendations: 0
For me, the biggest advantage to my credit union is CUSTOMER SERVICE. I was banking with Bank1, never could get any help when I needed a problem resolved, and so joined the state employees' credit union here in Louisiana. WHAT A DIF!

Friendly tellers, a live person to talk to when there was a problem on my account, and the fact that the credit union was willing to research/resolve the problem! (Hotel room charged to my Visa debit card, not by me, but by a hotel clerk who grabbed the wrong reservation.) My account was IMMEDIATELY credited for the disputed amount (I really do mean immediately--it was done while we were on the telephone) while the CU researched the charge.

I do maintain an OLB relationship for some things, but my day-to-day banking needs are met by the wonderful folks at LaCap FCU!
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