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My brother owns a small business. He is frustrated with the guy that hosts his site (that's pretty much all he does, no content updating).

I am not a computer person, but he would like me to take over because he trusts me to have his best interests at heart and I am willing to do it. And the current site still says "Welcome to the 2009 Season!"

So...I am just looking for some direction. I made a few sites many years ago, so I think I can bring myself up to speed eventually. But I'd appreciate any suggestions on sites you like for tips or help, and suggestions on web hosts you like. Really, any ideas would be great.

Also, how do we make sure my brother owns the domain name? He is not sure how it was registered and how far out it is paid for. And he doesn't want to ask the guy that does it until he is willing to leave him completely. I am worried that if my bro hasn't been paying any domain registration fees, it's possible this other guy now owns it...

Thanks for any and all suggestions or references. His site is very small right now, but he's eager to make it have more traffic.

-Molly
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Well, I can answer at least one question quickly. You can find out about the domain name by doing a whois search.

http://www.networksolutions.com/whois/index.jsp
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He is frustrated with the guy that hosts his site (that's pretty much all he does, no content updating).

I know next to nothing about hosting and how to technically produce a web site.

What I do know is that the technical capability is secondary. The important thing is content. Specifically, keeping the content up to date. That's requires journalism or public relations type skills primarily, and technical skills only as a secondary matter.

Lots of very savvy technical people can produce a wonderful looking web site; but it takes someone who monitors it, takes down old content, and puts up fresh content on a continual basis to make a *good* web site. The person who makes the site tick doesn't have to be a technical wizard; he or she just needs to know enough to put up and take down content, and needs to be steady enough to stay on top of it.

Patzer
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Thanks for that Steph! I just realised (after searching for our domain name) that hubby hadn't updated our postal or email address details - good thing that happened prior to the renewal coming due!
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Just be prepared to get all sorts of junk mail that makes it sound like you are going to lose your domain unless you pay some company you have never heard of to renew it for you. It is annoying, but a lot of companies like to make their advertisements look like bills. Read carefully. (HATE misleading advertising like that. It was a recurring problem at a former job. We took care of renewing our customers' domains yet they still got these "bills" and would call in a panic. Ugh.)
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Okay guys, thanks! Especially thanks to Steph (godaddy) and Patzer. Yeah, I figure that the technical part is not that difficult - it's just like you said, being willing to put stuff up all the time. I already do his craigslist ad and stuff, so it was a natural leap.

Well, the domain name is registered to his business. WebGuy is the technical contact, but it is still registered in bro's business's name, which is good. Brother can take his marbles and go home, as it were, if he wants.

I think for now, I'll just try to have my brother ask this guy how we can amicably have me write content and have him (me?) ftp it up. ("ftp" is a dim memory from years ago...not sure what the kids are calling it nowadays)

Again, thanks. And other poster, yes, get on paying those reg fees! :-)

-Molly
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Again, thanks. And other poster, yes, get on paying those reg fees! :-)

Tis all good. We have it on auto-renew, and that happened in January. We've changed our ISP and PO box though, and they still had the old details. Updated now!
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Lots of very savvy technical people can produce a wonderful looking web site; but it takes someone who monitors it, takes down old content, and puts up fresh content on a continual basis to make a *good* web site. The person who makes the site tick doesn't have to be a technical wizard; he or she just needs to know enough to put up and take down content, and needs to be steady enough to stay on top of it.

Amen. If you want a web site that sells things, you need someone who knows about selling to design it. You'll probably get better results from a graphic artist or marketing person than a computer geek.

Find a web site that you like from a business that you know and find out who did it. Hire them. (It's easier to hire someone whose design tastes are similar to your own than to try to force someone to change their style to make you happy.) Then, make sure you budget for them to update it as frequently as you're able to pay for, be it weekly, monthly, or quarterly.
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Amen. If you want a web site that sells things, you need someone who knows about selling to design it. You'll probably get better results from a graphic artist or marketing person than a computer geek.


Hmmm. Have you met pixiecakes?

MOI
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