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Hoping someone can help...

I have just e-filed using TurboTax and it was rejected - but not with an error message. Here is the situation.

Two children - DS1 and DS2. Both have child care. I ALSO have a flexible spending account that allows me to put aside up to $5K pre-tax for the two kids to pay dependent care expenses. This is about the Child Care Credit.

The error message was essentially that I have more than two child care providers listed, so that I CANNOT e-file, but MUST file by mail. Nowhere on the IRS website or anywhere else can I find documentation about that.

Here's the situation:
- Had a before/after school provider at one school Jan-June
- Went to summer day camp (same as his brother)
- Had a before/after school provider at new school Sep-Dec

- Went to employer onsite daycare Jan-June (which was an onsite, separate provider, not daycare "provided by" my employer)
- Went to a summer day camp (same as his brother)
- Went to a before/after school provider at new public school Sep-Dec (same tax ID as his brother's new school as well).

So I have five "providers" according to TurboTax:

- My "dependent care benefits" box on my W2 (the $5K account)
- The summer day camp for both boys
- The before/after school provider for both boys Sep-Dec
- The onsite daycare for DS2 Jan-June
- The before/after school provider for DS1 Jan-June

The cap is $6000 for the two boys combined, and does not have to be "equal" (i.e. I could have $4K for one boy and $2K for the other).

I cannot double-use the $5,000 (I would need to have a TOTAL of $11K to fully qualify for the child care credit).

I have a total of over $18K in child care, so I have $13K even after the $5K.


- What's up with the "must file by mail with >2 providers?" I cannot find this documented ANYWHERE.

- If I backed the $5K out of the onsite daycare, should I have done that?

- Am I going to trigger some issue if I try to re-e-file?

I'm really concerned about this, and DID NOT WANT TO FILE BY MAIL.

Alternatively, can I simply not claim the child care credit and remove all that piece from my tax return? If I do, will I cause issues with the $5K of pre-tax?

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