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Great observations! The writing was on the wall when Microsoft gave the following guidance that acknowledged redundancy, "By default, users can run Teams alongside Skype for Business as two separate solutions that deliver similar and overlapping capabilities such as presence, chat, calling, and meetings." Thus, they are cannibalizing an unnecessary appendage, and clearly have some confidence that their new solution will be good enough to retain those customers. [I agree 100% that Skype for Business was/is terrible, even regular Skype works better IMHO].

I'm more worried that the description of Teams as having "presence, chat, calling, and meetings" significantly overlaps the goals that Zoom's CEO has spoken of, basically minimizing the effects of distance on business. I haven't yet used Teams yet but it sounds like it's time to start doing some research.
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