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Greetings, bullockm13, do you have any examples of the offers from the other companies you refer to with much better rates? My understanding is that Federally-backed student loans must conform to the same set of rules in terms of rates offered and rate changes. I am not sure of whether terms for deferment, forbearance, repayment and interest rebates also must conform - possibly not, as Sallie Mae does not have the same array of repayment plans that Direct Loans does. It would be interesting to see what the terms are of the offers you mention. It would also be interesting to see whether the policies differ regarding how payments are applied, allowed method of payments and what kind of customer service is provided.

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