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Has anyone used the Bill Pay feature on MSN MoneyCentral, through Transpoint?


I can't comment on the MSN MoneyCentral product.

My mortgage holder, CitiMortgage, offers online payment through Transpoint and I am very happy with the Transpoint service. With my NetBank bill pay, it always takes 5 business days from the time the amount is deducted from my NetBank account until the amount is credited by Citi. With Transpoint, I only lose one day on the float.

The Transpoint customer service was questionable. I complained about not getting the detailed information that my paper statement contained, and customer service said 'sorry, you can't get it'. After clicking around I discovered it was there, I just had to learn how to find it.

I'll continue to use Transpoint for this one transaction because it saves me over $1 a month on the float. If they ever cause me a problem however, they're history.

Steve Costa
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