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Hello Hanson,

Thanks for you response. In answer to your questions.

Your writing reflects a deep understanding of the segment. Are you the CEO of a CRM company?

Nope. Software Programmer.

How did you get such a concise vision of this segment?

I have access to a lot of paid content which I read along with whatever else is available in postings, magazines, books, and links from company homepages.

Just making hay while the sun still shines.

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