No. of Recommendations: 2
Here is a Forrester Wave report on Collaborative Work Management (CWM) tools (what Smartsheet does), calling Smartsheet a leader.

I find it interesting that their customer count of 77,893 was up only 7% vs the year before, but the average annual contract value is up 48%.

(Page 7 of the last quarter slide deck)

So customers love them and are spending significantly more money each year, but they aren't getting many new customers.

Do they have an awesome, expanding product, but are running out of available customers?

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