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Hi Jeff,

I don't have much insight to add, but I'll just pile on the praise for First IB. I've had them for over a year now, and their service really is excellent. One time I noticed that an ATM surcharge hadn't been reimbursed, so I emailed them about it. They replied in a couple of hours, apologizing for the mistake and immediately reimbursing me. It was just $1, and I wasn't even that upset, but they took care of it instantly. Now I'm a customer for life. :-)

I'd say stick with First IB. If you ever leave your job, having an existing online bank account will make things easier if you decide to dump your Bank One account.

Scott
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