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Hi Vitamin, thanks for your reply. The first time I used Zoom the quality wasn't very good either although that was months ago, it seems to have improved since then.

One might assume MSFT will put more effort into making their quality better over time, as they have with basically all their products from their OS to Excel to etc.

I just wonder, if, in a reduced spending environment that firms will clearly be in for some time, IT guys are going to want to spend precious budget on Zoom if Teams is free.

If it's a clearly superior product, they probably will.

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