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I am unaffected by this, but the way I see it, it's not a matter of punishing them for the bait-and-switch, but rather avoiding rewarding them. I sincerely doubt the Rule portfolios would have signed up for the account in the first place with the no limit orders exclusion in place, so by staying, they are putting money in Amex's pockets for deceptive practices. In short, regardless of intent, the operation was a success according to the balance sheets.

Personally, I have a problem with someone getting paid to lie to me and tend to be paranoid on that account.

I don't do any business that involves Amex, but I consider myself warned.
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