No. of Recommendations: 1
I feel that despite making a gigantic step ahead in eroding the barriers between subscribers and services, TMF is still in the early stages of tapping the power of the community. I had made the call for introspection on GG failure but GG staff never participated on that forum. No real reason was ever given for closure. If anything, it is a mark of disrespect towards the subscribers especially those who have been here for so long.

I wonder about the impact of failure of Chinese small caps on GG subscribership. I feel that GG closure might have been avoided if GG had made a call for help and engaged the subscribers on how to make the service more attractive. We have already seen several service closures so far - people will not pay if they don't get the returns they want.

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