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I had to include basis on my withdrawal this year since the 1099R distribution code from the current provider couldn't verify that I'd had an IRA for more than 5 years.

That appears to be a problem on the provider's side. Are you saying that you cannot provide documentation to the provider showing the IRA is more than 5 years old, or that the provider is not willing to amend the 1099R even if it received such information. It's also puzzling to me that the paper trail is so bad that the current provider did not receive details such as when the IRA was opened from the previous provider.

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