No. of Recommendations: 2
I respect the poster whose quote is below, my reply is in general, as someone who originates mortgage loans, and not direceted specifically to the poster.

To me, it's not a matter of if the customer thought of and did the work-around. As the customer, I'm paying for a service, and maybe you think I'm crazy, but I then expect to receive that service. I don't expect to pay for it and then have to do it all myself.

Many on this board have repeatedly stated that mortgages are a commodity, you're buying money. Price is the only criteria in making a selection of where to buy.

I agree that purchasing mortgage money is a commodity. Yet I've continued to state that the experience of the buyer of that money; from first consultation and review of loan options, to processing and delivery, to loan closing and funding, and concluding with the ongoing servicing of that commodity (literally for years) is a value added service. Hence, obtaining a mortgage is not really buying a commodity.
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