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I think it might be due to the bad Public Relations that they are having due to the 20/20 feature and numerous web sites reviewing the problems they are having with providing reasonable customer service or even just a safe truck.

You may want to visit some of them or do a Deja News Scan on UHaul.

http://www.mindspring.com/~stygian/UHell/uhellstories.html#story001

http://www.otap.com/angry/companies/index.html#u

http://falcon.cc.ukans.edu/~marc/uhaul/uhaul.html

http://www.pressroom.com/~cbell/csign/uhaul/uhaul.html

http://www.lib.panam.edu/~ward/cwp/uhaul.html

http://www.annamaria.net/U-HAUL/


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