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I too volunteer with Tax Aide. Enjoy seeing the happy faces when we are able to come up with a happy surprise for the folks.
My going away present this year was a lady that came in at 4:00 PM on the last day needing her taxes done for '09, '10, '11 and '12. Oh my. A co-volunteer who had already packed up her computer for the year jumped in to help. Had the tax challenged lady out the door by 5:00 PM with a smile on her face and a total of $1,500.00 in refunds for the 4 years. Nice way to end the season.
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