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No. of Recommendations: 12

Upon further digging, I found this July report from comscore that might be helpful:

I forgot to mention in my original post. All this data is for U.S only.

Key points:

- Engagement graph in the above url provides high level insight into trends on what those visitor volumes looked like over the past year till May 2020.

- Unique visitors for and Microsoft Teams, respectively, have increased by 813% and 943% in unique visitors year-over-year (May 2019 vs. May 2020).

- Though Zoom and Microsoft Teams hold the deepest user penetration of collaboration platforms in the U.S., it is notable that there is room for many apps to co-exist in this space. In May 2020, 40% of Microsoft Teams users also used This is likely because both platforms provide a distinct user experience leading to heavy cross-over between the two platforms.

- Zoom tends to focus its product features on elevating the conference call and web conferencing experience, so users are more likely to take their communications on-the-go via their mobile apps – 70% of mobile usage coming from mobile-only users.

I won't be making any serious decisions on these data points alone but data points help strengthen our conviction during turbulent times. Hope this helps.

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