No. of Recommendations: 0
I had an interesting happening recently. I opened an LLBean credit card through MBNA. After getting the card I called and requested one for my wife, shortly a new card came with my name on it. A second call produced an apology and another new card in the mail, still with my name on it. A third call produced a profuse apology and a card with her name priority fedexed the next day. I do believe that the lady to which I spoke the third time was angrier that I as I just saw it as a mistake. My point in posting is this; everyone makes mistakes but I don't hold it against them if they are willing to make it right.
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