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IRS is restructuring. Downsizing, hiring new people in some areas, retraining others - bottom line - CHAOS for the taxpayers and taxpreparers. I empathize with your experience, but despite the problem, you have got it down to a science now of what you need to do.

Congratulations, you may want to offer your services to some tax offices whose clients have the same tax problem for which you have become an expert at handling!
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