Skip to main content
Message Font: Serif | Sans-Serif
No. of Recommendations: 0
Beware~Received a letter today saying JCPenneys was issuing a new rewards credit card to me and to call if I had not received the card. I hadn't received the card and so I called. Even though the letter stated that a card had been sent to me, the "customer service rep" said not everyone that got the letter was getting a card. This sounded strange to me and with all the scams & schemes going on, I asked to have my account closed. Also to have a letter sent to me stating that the account was closed & cleared. The rep could only close the "new" account and check to see if anything was charged to the "new" account. He could not check on or close my present account. Apparently three different companies are involved - the store, then one co. that handles the original card, and then another for the new rewards card. After many calls, I managed to get both accounts closed and am waiting for confirmation letters.

JCPenneys has lost a customer. Someone at JCPenneys made a major goof!
Print the post  


What was Your Dumbest Investment?
Share it with us -- and learn from others' stories of flubs.
When Life Gives You Lemons
We all have had hardships and made poor decisions. The important thing is how we respond and grow. Read the story of a Fool who started from nothing, and looks to gain everything.
Contact Us
Contact Customer Service and other Fool departments here.
Work for Fools?
Winner of the Washingtonian great places to work, and Glassdoor #1 Company to Work For 2015! Have access to all of TMF's online and email products for FREE, and be paid for your contributions to TMF! Click the link and start your Fool career.