No. of Recommendations: 6
<<How do you all deal with being fired? I just lost a contract today, one that I've had for a little over a month. I've done exactly what the lady wanted, and then some. I feel I've provided good service, exactly what was promised when she hired me.>>

Darrin....I've been selling my services to the fickle consumer for over 25 years now. Getting " fired" is part of the business of being in business, I'm afraid.

While it's a good idea to analyse where you maybe went wrong, don't assume that you actually did. You can't suit everyone all the time and the very reasons that make your product a valuable commodity to one customer may be the things that turn someone else off.

There are heaps of reasons why clients/customers/patients look elsewhere but, at the risk of appearing to be overly focussed on $$$, I find that the biggest reason that my patients look elsewhere is cost......as my office manager frequently tells casuals who baulk at what they perceive to be my high fees "We sometimes lose patients who are looking for a better price elsewhere, we've never lost a patient who got better quality"

If this is indeed the case and if you provide a worthwhile service that's appropriately priced, you may well find yourself getting re-hired in the not-too-distant future. It's not unusual for someone who's gone elsewhere looking for a good deal to return to me when they find out what the true "cost" of that good deal is. Such people end up as the best ambassadors you could possibly have for your business.

Above all, don't take it personally....otherwise you'll end up feeling resentful of the time you invested, be reluctant to get "burned" again and end up communicating this resentment to the next potential customer.

Vivienne
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