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<<This time I called and was told the company now had a policy of blocking card usage if a person bought gas more than twice in a single day. The person claimed American Express had found that most frauds were committed at the gas pump. Ergo, because I often buy gas more than once in a day, I must be a fraud risk. (The logic of this statement escapes me.)
>>



Fraud costs credit card companies a lot of money and cardholders a lot of aggravation, so adopting policies to try to screen out fradulent activity is good for credit card companies and cardholders. Of course this can also have a price of inconvenience as you have discovered.

After 29 years of use, having two transactions rejected seems understandable enough. But of course you are free to use other cards if AMEX doesn't meet your needs any longer.




Seattle Pioneer
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