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No. of Recommendations: 2
My impression is that services, outsourcing, whatever you want to call it is the main thing for IBM nowadays. Hardware is less and less important.

My concern is that they provide a rubbish service at an amazingly high price - whether that's generally true, or just a perception in isolated cases I don't know, but my suspicion is that they're trading on their size and name, not on quality of service or value for money. It's easy enough to find horror stories using google, but that's probably true of any large company so perhaps that doesn't say much.

SA
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