Skip to main content
Non-financial boards have been closed.

Non-financial boards have been closed but will continue to be accessible in read-only form. If you're disappointed, we understand. Thank you for being an active participant in this community. We have more community features in development that we look forward to sharing soon. | The Motley Fool Community
Message Font: Serif | Sans-Serif
No. of Recommendations: 0
I have got my Quicken 2000 all messed up somehow. I have two investment accounts set up. #1: My daughter's Education IRA through Prudential Securities and 2: My own discount brokerage account through

The Prudential account always shows "available, not enabled" on Online Access. It should be enabled. I have followed all the steps to enable it several times but it always says it isn't.

My second problem is that the Buy and Hold account says that it is enabled even though I haven't set it up yet; I just opened it and haven't made any transactions yet except for the initial cash to open the account. BUT, it has all the info, account #, etc for the Prudential account. I can't get rid of it either. It will not let me click on financial institution to change it.

What is going on and how can I fix this? Should I delete both accounts and start over?

Print the post  


When Life Gives You Lemons
We all have had hardships and made poor decisions. The important thing is how we respond and grow. Read the story of a Fool who started from nothing, and looks to gain everything.
Contact Us
Contact Customer Service and other Fool departments here.
What was Your Dumbest Investment?
Share it with us -- and learn from others' stories of flubs.
Work for Fools?
Winner of the Washingtonian great places to work, and Glassdoor #1 Company to Work For 2015! Have access to all of TMF's online and email products for FREE, and be paid for your contributions to TMF! Click the link and start your Fool career.