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I have got my Quicken 2000 all messed up somehow. I have two investment accounts set up. #1: My daughter's Education IRA through Prudential Securities and 2: My own discount brokerage account through BuyandHold.com.

The Prudential account always shows "available, not enabled" on Online Access. It should be enabled. I have followed all the steps to enable it several times but it always says it isn't.

My second problem is that the Buy and Hold account says that it is enabled even though I haven't set it up yet; I just opened it and haven't made any transactions yet except for the initial cash to open the account. BUT, it has all the info, account #, etc for the Prudential account. I can't get rid of it either. It will not let me click on financial institution to change it.

What is going on and how can I fix this? Should I delete both accounts and start over?

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