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No. of Recommendations: 0

Nope... Never. Their service has always been ok.
*note: The Bank1 building that I bank at is at their headquarters,
(which is one heck of a beautiful building), armed with dozens of
tellers, and so on, and with the numerous ATM's all over the place,
it's hard not to bank with them.

But it does come at a price. Interest free checking. But I guess
that price is not as expensive as it used to be (I just checked PC
Banker's site, and noticed the 2.4 % rate posted...)

Note: Keep in mind, that I (like most people) don't really need
a lot of services from our bankers. Especially, as I'm not using
Bank1's bill pay service. Basically, checks are deposited, and
checks are written. If the bank can't handle that (given the
size of Bank1), they might as well close down.

Last year at some point, I needed more checks, and wondered how
much new checks were. I emailed Bank1 asking them, mentioned the
type of account that I had. A few days later, they responded and
still wouldn't tell me. Basically, I had to call/visit/or just
order them and hope for the best (checksinthemail had some cool
checks and went that way.)

On the other side, some of their tellers are pretty cool. When
I needed a large certified check last year, the teller that I
had spoke to the day before, had everything I needed ready at 7:30
the next morning.

Do they have the customer service that our smaller online banks
have? I doubt that seriously. Luckily, I haven't needed them
to research anything for me.

The bank statements also have a copy of each check written during
that period miniaturize on a few pages. Not sure if they still
do that. Downloading to M$ Money is a snap. One click and everyone
for the past "few months or so?" are downloaded. (or if needed, you can
specify a particular period if not taking the default time window.)

-upanite2





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