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Ok you win. It doesn't matter what dealer you use. They are all the same...except the 50 deaelers across 3 brands that I have extensive experience with as an OEM rep...they are all different, but they are the exceptions of course.

Now you're just inferring things that I never implied. Of course they're different.

Sometimes the individual the customer deals with, as well as the people who develop and implement the procedures and processes the customer will go through, do a good job, and that customer will have a good experience.

Sometimes things are the other way around.

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