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I saw this on Twitter. I can not verify its accuracy, but it sounds possible and offers a good piece of advice so I decided to share it.

The gist is criminals can mimic your bank’s customer service or fraud hotline phone numbers, and they send you an alert asking if a charge that has been made is legit. When you reply to the text, they call you on a spoofed phone number that appears to be from your bank. Then they ask you to verify your personal info.

The remedy is to never provide info to someone who calls you. End the phone call with them, and call the bank using ONLY the phone number on the back of the card not on any number they might have given to you.
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