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"Now say they lose customers because of the new policy, so they go back to the old commission schedule. They win because they have listened to the people, and the publicity will be a boost (maybe not too unlike the whole New Coke, Old Coke story). "

After I transfer my American Express brokerage accounts to their competitors because of AmEx's lack of integrity, I will NEVER do business with them again. I wish I had a Gold Card right now so I could cancel it.
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