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If I were CEO of UAL, I would take the following actions:

1. I would upgrade the security in ALL aircraft to meet and exceed any guidelines set by the Government.
2. I would upgrade the security at ALL airports and gates that service UAL aircraft.
3. I would set corporate policies to enforce any new guidelines.
4. I would take a proactive approach with the public and notify them and educate them as to why they should fly with UAL.
5. I would take steps to bring airfares back in line so that more people would want to fly with UAL.
6. I would contact my counterparts in other corporations and offer them incentives to fly UAL.
7. I would eliminate any surcharges for Business Class travel.
8. I would advertise in the newspapers, on radio, and on TV showing the public the improvements we made to win their confidence.
9. I would apologize for any inconvenience these higher measures of security would involve but at the same time, I would convey that there are necessary to perserve our greatest resource, OUR PEOPLE.

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