Skip to main content
No. of Recommendations: 39
Someone tried to charge $2,300 at Payless shoe store in Topeka KS now I'm on the hook for this Fraud charge .

What do you mean you're "on the hook for this fraud charge"? Have you told American Express that the charges are fraudulent? Have you disputed the charges with American Express?

If you haven't - that's the first thing you need to do. There should be direction on your statement for how to dispute a charge. You usually have to do it in writing, although you may be able to do it over the phone.

You do need to call American Express and tell them that your card has been compromised, and they will probably issue you a new card, with a new number.

Should I close my account completely because I can't afford the minumum payment on it.

Closing a credit card does NOT take you off the hook for a balance owed. In fact, closing a card with a balance on the card is probably a good way to get your interest rate jacked up to the highest possible rate for your card. After you dispute the charges with American Express, they will take the charges off of the card until they finish their investigation. Unless they determine that you made the charges (which I assume is unlikely, since you didn't make the charges, right?), you will never see those charges again.

Print the post  


UGC Disclosure Notice Regarding Credit Card Posts
Community board discussions about credit cards are not provided or commissioned by banks who may have advertising relationships with The Motley Fool. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.
TMF Credit Center
The Motley Fool Credit Center arms you with real tools and simple messages, that will help you in every credit situation.
What was Your Dumbest Investment?
Share it with us -- and learn from others' stories of flubs.
When Life Gives You Lemons
We all have had hardships and made poor decisions. The important thing is how we respond and grow. Read the story of a Fool who started from nothing, and looks to gain everything.
Contact Us
Contact Customer Service and other Fool departments here.
Work for Fools?
Winner of the Washingtonian great places to work, and Glassdoor #1 Company to Work For 2015! Have access to all of TMF's online and email products for FREE, and be paid for your contributions to TMF! Click the link and start your Fool career.