No. of Recommendations: 0

I am going through an experience with Advanta Bank and my Edvantage card. This card gives you a small savings bond for so many points and it had a 5.9% intro offer for 6 months. On the first bill they charged me an annual fee (they weren't supposed to ) and they are running my transferred bill at a rate of 26%!
Obviously I called them and wrote them to cover my rear and they agreed to fix it. However, the next bill showed that they had not dropped the interest rate at all they had just dropped the annual fee. The second customer service guy was as friendly as was the first one and agreed to send me another bill (corrected) right off - which never happened. I am waiting to see what the third bill brings. I wonder if there is any connection between the one who does the promising on the telephone and whoever it is that actually fixes the bill.

I am not happy with my Edvanta card and told them so in my letters. This has to be the worst dealings I have ever had with a credit card company to date and I'll admit I've had many different cards..

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