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The broker is saying they are payments in lieu, but the account is not a margin account nor did I sign any lending agreement.

Maybe you did, in the fine print somewhere, the same time you agreed to submit disputes to arbitration.

And "payments in lieu" (of dividends) are the situation I described earlier. Although usually you see the "in lieu" phrase regarding fractional shares.

Where can I find the Mergent's guide? I found updates on their website, but not the main document.

It's a subcription product. It won't tell you anything you don't already know, in your case. I was just looking out of curiosity.

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