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The lady I talked to said no because it wasn't in writing. "He could have promised you a new car, but its not in writing." I understand her point, but a verbal agreement is still a binding contract, isn't it?

Hi pikapp,

Here's my take.

Technically, you have a verbal contract, but it's a moot point because you have no proof of it. Hence, the woman you spoke with is right--as wrong as that is. What lousy business practice that is!

But since you were "mislead" you have every right to cancel your deal. Besides that, you legally have 30 days anyway to cancel any cell phone agreement you've made.

My suggestion is to tell them flat out that you be given the refund as promised, or you will cancel. If that's the case, go find yourself a better deal.

I wouldn't stand for being treated that way.

Good luck!

Tony
...but I still am...

Off2Aruba

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