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My sister-in-law has a little bit of money with TIAA, left in her account after many years of teaching at community colleges. She has asked my advice about it, and frankly the amount is so small as to be (practically) meaningless, but I try to be a good soldier.

In that vein, and while I am summering in Boston, I happened to walk past a storefront that said "TIAA" in Harvard Square, so I called and made an appointment to talk to a live, in-person human being. They will not talk to me about *her* account, of course, but if it was you, what would you ask them?

I understand how generic a question this is, and if specifics would help I'll provide some (generically speaking) but overall, what sorts of things would you want to know? (I know the organization is reputable, which is why so many colleges and hospitals etc. sign on, and I know their fees are low. But other than that, I know little, except that one of the "A's" stands for "annuity", which, ah, er, uh, ...

Remarks? Questions to ask? Things you'd want to know?
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