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Tom,

Getting back to my matrix management post, perhaps IT people need to become another dimension of the matrix in addition to sales, engineering, design etc.

Isn't that what has happened? Isn't that the whole point of having a CIO on the executive management team? Is the importance of that officer not reflected in lower levels of management also?

I don't know the answers to those questions. If answer to all of them is "No," you're absolutely right that the IT folks need to be brought into the matrix you describe. And now!

--Mike Buckley

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