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Last week I ran Spybot Search and Destroy. It found "Banker", a trojan that snatches log-on IDs and Passwords for bank accounts and credit cards. Either I did not completely remove it with Spybot or I have been re-infected, because when I ran Spybot again tonight, it is showing the trojan again.

One of my problems is that Spybot will not let me totally remove it from the computer because it says I do not have administrator rights on my laptop. It is my personal laptop, nobody else uses it, and I personally bought it.

When I found it the other day I went in and changed my passwords to my accounts---I am assuming I need to do that again, correct?


1. How do I give myself administrator rights on the laptop????

2. Also, how do I get rid of this thing?

Thanks in advance!

Jen
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Jen,

Repost this in the Help With This Stupid Computer board ( http://boards.fool.com/Messages.asp?mid=27329178&bid=112... ) Somebody will have an answer for you.

Bob
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When you post at HWTSC do this


http://www.trendsecure.com/portal/en-US/threat_analytics/HJT...

Click here to download HJTInstall.exe

Save HJTInstall.exe to your desktop.

Doubleclick on the Install.exe icon on your desktop.

By default it will install to C:\Program Files\Trend Micro\HijackThis .

Click on Install
It will create a HijackThis icon on the desktop.
Once installed, it will launch Hijackthis.


Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.

Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.

DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
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Thanks. I'll start working on this.

Jen
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The Hijack this log is a very long file----is that the way it supposed to be? Is that long file what I am supposed to post here?

Thanks.
jen
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Is that long file what I am supposed to post here?

Yes, just follow Mike's instructions and copy the whole thing here.

Bob
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OK, thanks. I posted it on HWTSC board!

Thanks so much.

Jen
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