No. of Recommendations: 0
Update. The correct battery for the laptop arrived Wednesday. This should conclude the repair of the bluetooth function in the laptop.

So, from 5/11/2012 when I first reported the problem to 12/12/2012... only 215 days to fix a problem Lenovo says should normally be fixed in 5-7 business days. And I only had to place 12 phone calls and send 11 emails. I forget how many times I had to box something up and take it to UPS or FedEx, or how many times I had to hang around waiting for UPS or FedEx to arrive (Lenovo always requires a signature).

Print the post  


What was Your Dumbest Investment?
Share it with us -- and learn from others' stories of flubs.
When Life Gives You Lemons
We all have had hardships and made poor decisions. The important thing is how we respond and grow. Read the story of a Fool who started from nothing, and looks to gain everything.
Contact Us
Contact Customer Service and other Fool departments here.
Work for Fools?
Winner of the Washingtonian great places to work, and Glassdoor #1 Company to Work For 2015! Have access to all of TMF's online and email products for FREE, and be paid for your contributions to TMF! Click the link and start your Fool career.