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We have rented a few times through VRBO. The last time we rented a cabin at Grand Lake for 4th of July. We put down a security deposit and didn't get it back right away even though we left the place in perfect condition (I even cleaned the windows as there was a lake view and the windows were dirty). The owner wouldn't e-mail me back when I asked what the status was. I finally had to file a grievence at VRBO to get our money back and it came about 8 weeks after we stayed there.

The local news did a story about vacation rental rip-offs - basically someone would offer a place for rent on Craig's list that they don't own, then take pocket a deposit for it and disappear.
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