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Well, I was with ING which got eaten up by Capital One some time ago, and they have just started to make everything more miserable by the year. The final straw was they deleted my ability to download transactions to my financial software (See Finance) and it's become a misery.

The customer service has always been good, but their rates are certainly nothing to write home about, so I wanted something where I can download (I can with FIB) that has good rates, (they certainly do) and good customer service. (I have read conflicting reports on that, so that's why I asked.)

I'm not thrilled with the idea that once a year has passed I have to pay to download checks and statements, but I'm just going to have to be diligent, I guess.

Looking back to a post when I was looking before, (and then gave up) this is what I had been looking for:

I want to be able to scan my check images to deposit checks.
I want to search by transaction type (i.e.: deposits, checks, by date, etc.)
I want to be able to add notes to my check ledger while looking at my check images
I want to link my brick and mortar credit union account to my checking account
I want to to have bill pay.
I want to be able to have paper checks to write if I need to
I want to send checks through them, to places that don't have direct deposit
I want to link to an internal savings account.
I want to be able to direct download transactions to See Finance.
In short, I want everything that ING gave me that Cap One is slowly chipping away at.

Thanks for your input. If you any of these things stick out to you, please let me know.

Caat. :)
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