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What does your brokerage account say vs Q?
What was exact share count before & after? Any partial share?
Is your post split share balance correct? I lean to a Cash In Lieu as mentioned.
There is a "Shares Removed" transaction option that removes the shares w/o affecting cash balance.

This kinda stuff is why I don't D/L transactions, before you know it you've got Placeholder entries!

Also, there's a Fool board for "Mastering" Quicken - HA!. You might try there too for more exposure:

https://boards.fool.com/quick-changing-hands-34929647.aspx
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